AML Policy

So, we actively monitor (and punish) any fraudulent behavior that violates this policy of ours. Below are the main types of activity that we strictly prohibit and how we detect and handle them:

• Payment with stolen or other people’s bank cards or vouchers: any attempt to use payment instruments that do not personally belong to you is immediately flagged by us and subsequently monitored. We then work with the relevant banks to verify the transactions and reverse fraudulent payments;
• Use of hacked e-wallet access: if any e-wallet is hacked or illegally accessed, rest assured that we have systems in place to detect such unusual activity and block such suspicious (or outright fraudulent) transactions;
• Collusion between players: this refers to coordinating your actions with other players to manipulate game results or gain unfair advantages, and is prohibited. We use robust behavioral analysis and game monitoring tools to identify such suspicious patterns;
• False registration details: Providing false names, addresses or contact details when registering is an absolute and unacceptable violation. We carry out KYC checks to verify the accuracy of the information provided;
• Forgery of documents: Providing false identification documents or false payment documents will result in the permanent closure of the account and may also be reported to the relevant authorities by us;
• Influencing sporting events: Any connection with athletes, coaches, referees or agents that will be used to influence the outcome of a sporting event is also considered fraudulent and will also be punished in accordance with our rules.

Knowing the origin of players’ funds is crucial in the process of detecting and preventing illegal money laundering. When we confirm to ourselves that customer deposits come from truly legitimate sources, we not only maintain confidence in our payment system, but also protect all our users from any risks associated with illegal activity.
Our AML policy complies with all recognized international standards and global best practices. As part of our routine due diligence, we may ask our players to provide official proof of income, transaction history or bank statements. These measures are necessary to comply with regulatory requirements and to ensure that our casino remains a safe and secure platform for your entertainment.

We employ both technical and human resources to monitor our players’ activity and identify suspicious behavior. To ensure compliance with our AML policy, we employ the following methods:

• Payment Limits: We employ strict payment limits and withdrawal controls to prevent large, unexplained transactions. We review payment histories to identify sudden spikes in deposits or withdrawals that do not correspond to a player’s normal behavior patterns;
• Large Transaction Monitoring: Any player transactions that exceed 10,000 USD within a 24-hour period are automatically flagged by our system for further analysis and tracking. Our financial monitoring team then verifies the source of such funds and may request additional information to verify such large payments;
• Linked Account Detection: Our system automatically cross-checks login details, device fingerprints, and IP addresses, so it is possible to find multiple accounts controlled by the same person (or group of people). In addition, we also look for unusual game patterns that suggest coordinated fraud schemes;
• Audit trail: We keep detailed logs of all account changes, deposits, withdrawals, bonuses used and communication history. This transparency helps us to investigate complaints in a timely manner, resolve disputes and provide strong evidence to regulators (if necessary);
• Enhanced identity verification: If we detect unusual or high-risk activity, we may well request additional documentation (updated ID, proof of address or video verification). This helps us ensure that our customers’ accounts are not used for any illegal purposes.

If we have reason to suspect fraudulent behavior, then we may temporarily freeze the account to protect both the platform and other players. During the freezing period, all transactions from such an account will be suspended until our investigation is complete. We may ask the player to provide additional documentation, explain their transactions or provide an explanation of unusual activity on the platform from their side.
If fraud is confirmed, we may permanently block such an account and also retain up to 15% of the deposited amount as a fee to cover our administrative and investigative costs. All previous findings will also be reviewed and taken into account when calculating the remaining balance. Such measures ultimately help maintain a fair gaming environment with us and prevent fraudulent attempts by dishonest customers.

We fully comply with local and international legal obligations, which require us to report any cases of fraud. We also, where necessary, pass on relevant information about the player’s account to regulators, financial institutions and law enforcement agencies. In this way, our company strives for complete transparency and achieves it – with your help.
Such cooperation ensures that any serious violations are properly investigated and those responsible are brought to justice. By working with regulators and industry partners, we maintain high standards and do our part to contribute to global efforts to combat money laundering and financial crime. Players, in turn, directly benefit from such cooperation, as it ensures their safety, our reliable reputation and compliance of our gaming environment with all legal requirements.

Each account must be registered and used by one person only. Sharing an already created account with another person is strictly prohibited by our rules, it increases the risk of identity theft, unauthorized transactions and generally fraudulent activities. Here is why sharing an account is unsafe:

• Loss of personal control: another person can access your personal account and then make a bet or withdrawal at their own discretion (without your consent), or even change the personal account details without your knowledge;
• Breach of personal data security: when you share your personal login details to our platform with someone (it does not matter with whom), you disclose sensitive personal and financial information, which can be used for fraudulent activities outside of our casino;
• Regulatory Violations: Such “shared” accounts as described above make it impossible to verify the true identity of the player, which in turn violates our AML and KYC rules. This may further lead to freezing of funds, permanent account closure and possible reporting to the authorities by us. Accordingly, in order to confirm that each account belongs to a single user, we apply several stages of due diligence;
• Identity and Document Verification: We may request current identification, utility bills or other evidence that matches (should match) your personal information;
• Behavioural Monitoring: Our system analyses not only login patterns and device fingerprints, but also geolocation data, so we can detect suspicious access from unexpected locations or devices;
• Two-Factor Authentication: We strongly recommend using 2FA for an extra layer of security, this will make it much more difficult for someone else to access your account without your consent and permission.

In some cases, we may need to review a player’s overall play history to ensure compliance with our AML policies and our casino’s fair play standards.

• Sudden Large Wins or Withdrawals: If a player suddenly wins or withdraws unusually large amounts (large compared to their usual activity), we must review such transactions to confirm their legitimacy;
• Inconsistent gaming: Irregular or unnatural betting patterns (constant maximum bets or repeated betting sequences) may indicate that the player is using automated bots or colluding with other players;
• Numerous high-risk transactions: Frequent deposits and immediate withdrawals without significant play, or moving funds between linked accounts, may also clearly indicate suspicious intent and will be promptly and thoroughly investigated by us.

If your account is selected for a gaming activity review, we may ask you not only to provide additional proof of identity, but also to explain the purpose of certain transactions or provide relevant documentation. Such a review may take up to 30 business days, depending on the complexity of the case and your cooperation. During this time, all payments and account transactions may be temporarily suspended. We encourage all players to promptly respond to our requests and provide clear information so that this process goes as smoothly as possible.

We strictly prohibit the use of any bots, scripts or any automated tools that distort the normal gameplay. Such unfair methods can undermine the integrity of the games in our casino and harm honest players. How do bots negatively affect fair play? Here’s how:

• Unfair advantage: bots can place bets and make decisions faster than human players;
• Distorted odds: automated actions can manipulate the results of the game being played and reduce the chances of winning for other, honest players;
• Collusion: bots can also be used to coordinate strategies between different accounts without the detection of normal players;
• To detect such suspicious automated activity, here’s what we use;
• Gameplay pattern analysis: we monitor such a “player” for repetitive or frankly unrealistic betting behavior;
• Device and session checks: identify multiple accounts operating from the same device or location;
• Technical audits: we review software logs for signs of unauthorized automated scripts.

Players who we suspect or find guilty of cheating, including using bots or collusion between players, will be excluded from bonus or affiliate programs on our part. Such strict measures help protect the casino resources and maintain a level playing field for all players with us. When we apply strict rules, we ensure that honest players receive all the benefits of bonus offers and other incentives from us without unfair competition from cheaters. This builds trust in our promotions and rewards players who follow our clear rules and contribute to a healthy gaming community.